Privacy Policy

Our Privacy Policy provides you with details of how we collect and use your personal data when you visit our website www.kendalpoetryfestival.co.uk. This includes information you provide when you contact us, sign up to our newsletter or comment on our blog.

Kendal Poetry Festival are the data controller and therefore are responsible for your personal data. If you have a complaint with how we collect and use your data, please contact us at team@kendalpoetryfestival.co.uk so we can resolve it for you.

WHAT IS PERSONAL DATA?

Personal Data is any information that can identify an individual. The type of data Kendal Poetry Festival collects includes name, email, and technical data when you visit our website, sign up to our newsletter or comment on our blog. We also have a festival gallery which contains images of people who attend.

HOW DO WE COLLECT YOUR DATA?

We collect your data in couple of different ways; name and email through the Contact Form, when your sign up to our Blog Newsletter or comment on the blog. Both the Contact Form and the Newsletter require your consent before we receive your details.

We also have a festival photographer takes photographs throughout the festival which then appear in the festival galleries. We notify everyone of this at the festival where you have the opportunity to opt out.

We collect your technical data by using a website statistics plugin. We have chosen a plugin that only gives an overall view of traffic to our website and does not collect or store your personal computer data (ie. IP address).

HOW DO WE USE YOUR DATA?

We will only use your personal data where we are legally permitted.

Contact Form, your email will only be used to respond to your request and will not be added to any mailing list.
Newsletter Subscription, your email will only receive notification from the Newsletter/Blog.
When you comment on our blog your name, email and IP address are stored but will not be added to any mailing list.
Photography, festival photographs will appear on the website to promote the festival.
Technical Data, we will only assess your technical data in relation to the performance of our website.

You have the right to withdraw your consent for us to hold your data at any time.

Occasionally we do share your personal data in relation to the running of the festival to:

Service providers ie. IT and administration services.
Professional advisers ie. designers, lawyers, accountants and insurers.
HM Revenue & Customs, regulators and other authorities based in the United Kingdom.

We only allow such third parties to process your personal data for their specified purpose. All third parties are assessed and required to treat treat your data in accordance with the law.

TRANSFER OF DATA OUTSIDE THE EEA

European law now prohibits transfer of personal data outside of the EEA unless the transfer meets certain criteria. Our website hosting is outside of the EEA - however, we have made sure that they do meet the EEA standards.

DATA SECURITY

If we suspect a breach of personal data we have put a system in place to notify yourself and the ICO as soon as possible.

DATA RETENTION

We will only keep your data for as long as necessary to fulfil the purpose of collection. We update our Mailing List every couple of years, but you can unsubscribe at any time. If you would like your details removed please contact team@kendalpoetryfestival.co.uk

Tickets & Booking

All Tickets and Bookings are made through the Brewery Arts Centre. They do not share your Personal Data with us except to notify us of who is attending each event. To read their Privacy Policy click here.

Ticket purchases are in accordance with their Terms & Conditions.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Kendal Poetry Festival and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Kendal Poetry Festival. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Kendal Poetry Festival takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Website Cookies

This site uses cookies - small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers